Worldwide 24/7 Emergency Assistance Non-Insurance Services
Travel Insurance
Travel Insurance policies include a variety of valuable concierge and information services.
Many pre-departure services include:
- Pre-departure destination information—city profiles, weather, special local events info, and passport/visa requirements
- Event ticketing—sports, theater, and concert arrangements
- Golf outings and tee times
- Restaurant reviews and reservations
Travel Protection for Individuals and Groups
Select from a variety of Trip Protection and Travel Medical plans and MedJet Global Medical Transport memberships.
Other notable services are available while you are traveling and can be accessed by calling the phone number provided on your plan documents. These services include, but are not limited to:
- Medical or legal referral—names of qualified providers in the area of your trip
- Lost baggage retrieval—help with locating or replacing
- ID theft resolution assistance—assistance with initial contact with credit card companies and banks, transfer of funds, and guidelines on how to restore credit*
- Business concierge services—express/overnight delivery, print/copy/fax, and web conferencing
- Epicurean and floral delivery services—assistance with food, wine, and floral delivery to your destination
There is no charge for the non-insurance services described above, as they are included with your travel insurance.
However, any charges related to services provided by a third party (such as event tickets or flowers) are the responsibility of the insured person.
Assistance and concierge services are not available after the last date of travel. Please see your travel insurance documents for complete details.
*Theft must occur during insured trip and assistance does not guarantee a complete resolution
